Privacy Policy

At Mala Stores, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, interact with our services, or make purchases from us.

Information We Collect

We may collect and process the following information about you:

  1. Personal Information: This may include your name, address, email address, phone number, payment information, and any other information you provide when making a purchase or creating an account on our website.

  2. Usage Information: We collect information about how you use our website, including your IP address, browser type, device type, pages visited, and other analytical data to improve our services and user experience.

  3. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze user behavior. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and fulfill orders you place on our website.
  2. To communicate with you regarding your orders, inquiries, or requests.
  3. To personalize your experience and improve our website based on your preferences.
  4. To send you marketing communications, newsletters, and promotional offers if you have opted to receive them.
  5. To analyze trends, track user activities, and improve our services.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with:

  1. Service Providers: We may disclose information to trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

  2. Legal Compliance: We may disclose information when required by law, in response to legal process, or to protect our rights, property, or safety, or that of others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  1. Access, correct, update, or delete your personal information.
  2. Opt-out of receiving marketing communications.
  3. Request information about the data we hold about you.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [contact email/phone number].

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.

Effective Date: 5 December 2023

Thank you for choosing Mala Stores.